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An additional team of clinical support was brought into Student Health Services for today. Credit: Cindy Chen

Penn's Counseling and Psychological Services canceled some regular appointments and are directing students to Student Health Service for care Tuesday until 7 p.m. 

On Monday afternoon, within hours of receiving Penn’s email informing students of the death of CAPS Executive Director Gregory Eells, multiple students who seek regular care at CAPS received generic emails canceling their Tuesday appointments. In an email to The Daily Pennsylvanian, University spokesperson Stephen MacCarthy confirmed that some clinician appointments on Tuesday were rescheduled as CAPS staff "gathered to process their loss." 

An additional clinical support team was brought into Student Health Services for today, Vice Provost for University Life Chief of Staff and Chief Communications Officer Monica Yant Kinney wrote in an email to the DP. 

Front desk staff at SHS confirmed that students were being redirected to SHS and that they would be seen by different clinicians than those at CAPS. 

Yant Kinney said VPUL and other staff have been on-site at CAPS to redirect students to SHS and confirmed that the CAPS office will reopen for scheduled appointments and drop-in care Wednesday. MacCarthy added that students continue to have 24/7 access to clinicians over the phone. CAPS is located at 3624 Market St. and SHS is located at 3535 Market St. 

Several College House deans and faculty directors have also emailed student residents to notify them of these changes and to offer support. 

In an email to residents, Rodin Faculty Director Daniel Gillion and House Dean Kathryn McDonald notified students that care is being redirected to SHS and that residents should reach out by email or visit the Rodin House Office if they would like to talk.

Ware College House, Harnwell College House, and Lauder College House also offered support to residents via email on Tuesday.

Executive Editor Sarah Fortinsky and News Editor Max Cohen contributed reporting. 


The HELP Line: 215-898-HELP

Counseling and Psychological Services: 215-898-7021 (active 24/7)

Student Health Service: 215-746-3535

Office of the Vice Provost for University Life: 215-898-6081

University Chaplain’s Office: 215-898-8456

Reach-A-Peer Helpline

  • 215-573-2727 (every day from 9 p.m. to 1 a.m.)
  • 215-515-7332 (texting service available 24/7)