Overheating downs U. Data Center

· January 20, 2010, 2:30 am   ·  Updated January 20, 2010, 12:00 am

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The University Data Center experienced “an excessive heat condition” on Tuesday afternoon, according to Jeff Ballentine, a staff member of Information Systems and Computing’s Provider Desk.

The 15-minute malfunction caused the necessary shut-down of “the University’s financial, research and student online services,” according to a statement issued by the Provider Desk.

An accidental switch of one of two glycol pumps — which serve to cool the Data Center — from manual to automatic during an equipment replacement resulted in overheating. Consequently, the equipment shut down, according to the statement.

The ISC Provider Desk released an e-mail to inform those affected by the equipment failure of the occurrence and its subsequent repair.

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