The University Data Center experienced “an excessive heat condition” on Tuesday afternoon, according to Jeff Ballentine, a staff member of Information Systems and Computing’s Provider Desk.
The 15-minute malfunction caused the necessary shut-down of “the University’s financial, research and student online services,” according to a statement issued by the Provider Desk.
An accidental switch of one of two glycol pumps — which serve to cool the Data Center — from manual to automatic during an equipment replacement resulted in overheating. Consequently, the equipment shut down, according to the statement.
The ISC Provider Desk released an e-mail to inform those affected by the equipment failure of the occurrence and its subsequent repair.